Patient Stories

This is the first time I had been at the new facility. I really liked it. I liked the way it was set up. Liked the waiting area and I just think it's a very good way to handle patients. Thank you.

The building is awesome! The girl who helped me to sign in at the keosk was very helpful! (I liked the sturdy counters that they had for the keosks; I wish Quest at Mercy hospital had those; theirs are very wobbly and you don't have any place to put your purse to get your ID out.) The PA was very fr...

The electronic check in wasn't working properly but the ladies on the 5th floor and Dr. Steffes nurse. Got us checked in

First time to see Dr Steffes. He and his staff were very helpful.

The staff was very kind, professional, and efficient.

Mercy provided excellent care and the new facility and staff are wonderful.

I love the office and the Doctor and his PA

As always, Dr Steffes and the Mercy team are first rate. Kindness and care every time. You are the gold standard

I met with four different people before I even met the doctor (one was a student observer/learner. All were extremely friendly as well as professional. All asked questions and listened carefully to my answers. This was a new office for me, and I will stay with this group, which made me comfortable a...

The orthopedic group and Dr. Steffes have managed to operate both as an organized, efficient business and as a caring service provider. I am very, very pleased and impressed.