Patient Stories

The staff treat you with great hospitality and I would definitely recommend mercy to anyone

Would like to hear more about reverse shoulder replacement, and why the doctor thought it was better than the standard procedure

Quick to get appointment, great service and I really trust the doctor and PA

The whole team and system is organized fast friendly. All the staff answered and helped with all my questions. Doctor is professional friendly. Makes me feel comfortable.

The entire staff doctor and all the professionals I came in contact

This is the first time I had been at the new facility. I really liked it. I liked the way it was set up. Liked the waiting area and I just think it's a very good way to handle patients. Thank you.

The building is awesome! The girl who helped me to sign in at the keosk was very helpful! (I liked the sturdy counters that they had for the keosks; I wish Quest at Mercy hospital had those; theirs are very wobbly and you don't have any place to put your purse to get your ID out.) The PA was very fr...

The electronic check in wasn't working properly but the ladies on the 5th floor and Dr. Steffes nurse. Got us checked in

First time to see Dr Steffes. He and his staff were very helpful.

The staff was very kind, professional, and efficient.